HubTransfer help centre

Better answers for bigger files.

Learn how temporary transfers work, prepare a reliable upload and solve common browser or network problems without guessing.

Transfer guides

Getting startedHow to send large files up to 25 GBChoose files, prepare your connection, share the code and confirm the recipient has finished. TroubleshootingFix an interrupted upload or downloadUnderstand what the progress indicator means and how to recover safely after a connection failure. PrivacyShare sensitive files more safelyProtect the transfer code, verify the recipient and reduce exposure on shared devices. PreparationCompression, packaging and file sizeSee why videos and archives rarely shrink, while folders and documents may benefit from packaging. CompatibilityBrowsers, devices and available spacePrepare desktop and mobile browsers for long transfers and large local downloads. RetentionWhy transfers expire after 30 minutesUnderstand the expiry clock, one-time downloads and what happens after an interruption.

Quick answers

Do I need an account?

No. A sender creates a transfer and shares its five-character code or link. The recipient can receive it without registering.

Is 25 GB a daily allowance?

No. It is the maximum size of each individual transfer. HubTransfer currently has no published daily transfer quota, although fair-use and infrastructure controls can still protect the service.

Where are files stored?

Cloud-mode transfers use private temporary object storage. They are not published as searchable pages. A transfer is removed after its first successfully confirmed download, or after the normal fallback expiry if nobody completes it.

Need personal help?

Use the HubTransfer support form. For unlawful content or copyright concerns, follow the abuse-reporting process.